MANAGED DESKTOP IT SERVICES

• Initial Configuration and Setup of Computer and printers
• Software troubleshooting for Laptop, computer, MFP, printer and  label printer
• Hardware troubleshooting for Laptop, computer, MFP, printer and  label printer
• Patch and security updates
• User account assistance
• Data Migration and storage assistance
• Software Installation and  licensing updates
• Third party liaison support
• Remote monitoring
• Data clean up and recovery assistance
• Anti-virus install and windows firewall configurations

MANAGED SERVER ADMIN SERVICES

• Initial Configuration and Setup of  On-premise or cloud server
• Domain controller, active directory, Share folders, Remote VPN, Shared Assets & printers setup
• Patch and security updates
• User account assistance
• Data Migration and storage assistance
• Software Installation and  licensing updates
• Third party liaison support
• Remote monitoring
• Data clean up and recovery assistance
• Anti-virus install and windows firewall configurations
• Data back up & recovery service

MANAGED  WI-FI  SERVICES

• Initial Configuration and Setup
• Network monitoring & reports
• Account, SSID, password, authentication, WPS, Guest portal updates
• Firmware and patch updates
• Device update, removal and add on
• Basic remote troubleshooting

MANAGED NETWORK SECURITY SERVICE

• Initial Configuration of Firewall and basic policies
• Custom configuration and configuration updates
• Security Assessment and Reports
• Patch and security updates
• User account assistance
• License updates
• Network monitoring & reporting

MANAGED STORAGE – CLOUD, NAS, SAN

• Initial Configuration and Setup for storage and access
• Back and recovery configuration
• Patch and security updates
• User account assistance
• Data Migration assistance
• licensing updates
• Third party liaison support
• Reconfiguration or new configuration updates

MANAGED BUSINESS CONTINUITY SERVICE (BACKUP & RECOVERY)

• Back up & recovery plan and orchestration
• User assistance
• Recovery Assistance
• Patch and security updates

MANAGED  ENDPOINT(EDR) & ANTI-VIRUS  SERVICES

• Agent/ anti-virus installation
• Device monitoring & reports
• Device health and  security check
• Patch and security updates
• User account assistance
• Unlocking and user migration
• Licensing

MANAGED  ASSET MANAGEMENT ( HARDWARE & SOFTWARE LICENSES)

• Hardware Tracking and record keeping
• Notify on Changes, EOL, defects or repair requirement
• Software license and renewal tracking
• Procurement for new hardware or software as needed.